Silver Managed IT Service Plan

We provide a number of Hassle Free IT Support plans based on your network environment, age of equipment and finally your customers budget..

Initial Site Survey (27-Point Network Audit)

A senior engineer will come on-site to create initial network documentation, as well as audit your network for potential problem areas including:

  • Network security
  • Data back-ups
  • Virus protection
  • Spam filtering
  • Hardware integrity (check for pending failures)
  • System performance and trends
  • Overall network design and layout

Network Monitoring:

This 24/7 network monitoring service will allow us to watch every aspect of your network to detect and report problems before they escalate into downtime, data loss, or expensive repair issues. Some of the items we will monitor include:

  • Server traffic and load
  • Hardware integrity and reliability
  • Storage space and availability
  • Back-up success and failures
  • Anti-virus protection
  • Spyware detection and removal
  • Un-interruptible Power Supply (UPS) monitoring

Quarterly On-Site Consultation:

Every three months we will come on-site to perform an extensive analysis of your networks trends, security, and performance, as well as to review your company’s goals and technology issues with you. This quarterly review will allow us to make specific recommendations for improving your network performance, office productivity, and help you plan and budget for future IT needs.

Emergency Response to Technical Problems

  • Guaranteed 2-Hour

Remote Support & Diagnosis:

  • 1st 10 minutes included per device per month
  • $20 per 15-Minute Increments

Virus Definition and Security Patch Updates

  • Automatic virus definition updates
  • Automatic desktop patch and bug fix updates
  • Automatic server patch and bug fix updates

Creation of Acceptable Use Policy

  • We will develop and provide an Acceptable Use Policy document which will help police and protect your data and network environment

Monthly Reporting

  • Monthly Executive Summary Report
  • Daily System Status E-mail Update

Silver Pricing

  • Silver Plan is a Fixed Fee / Device / Month Hassle Free IT Plan. Call Today to Learn more
  • Preferred Client Discount of 15% on standard support rates for:
    • Special projects
    • New additions
    • and out of plan services

Our commitment

Hassle Free Silver Managed IT Services from We offers innovative and essential functions and products for each level of business. Working with or as your IT Department, We focuses on putting you back in control and ensuring technology works for you rather than you working to keep up with technology

Get Started – Try Us without Risk

We tailor technology solutions with your budget and your needs in mind. For a FREE initial consultation contact us