Gold Managed IT Service Plan

We provide a number of Hassle Free IT Support plans based on your network environment, age of equipment and finally your customers budget..

Initial Site Survey (27-Point Network Audit)

A senior engineer will come on-site to create initial network documentation, as well as audit your network for potential problem areas including:

  • Network security
  • Data back-ups
  • Virus protection
  • Spam filtering
  • Hardware integrity (check for pending failures)
  • System performance and trends
  • Overall network design and layout

Network Monitoring:

This 24/7 network monitoring service will allow us to watch every aspect of your network to detect and report problems before they escalate into downtime, data loss, or expensive repair issues. Some of the items we will monitor include:

  • Server traffic and load
  • Hardware integrity and reliability
  • Storage space and availability
  • Back-up success and failures
  • Anti-virus protection
  • Spyware detection and removal
  • Un-interruptible Power Supply (UPS) monitoring

Quarterly On-Site Consultation:

Every three months we will come on-site to perform an extensive analysis of your networks trends, security, and performance, as well as to review your company’s goals and technology issues with you. This quarterly review will allow us to make specific recommendations for improving your network performance, office productivity, and help you plan and budget for future IT needs.

Monthly On-Site Network Audit and Tune Up

Every month a technician will come on-site and conduct a thorough audit and tune up of your network to:

  • Review and update available security patches
  • Check status of Anti-Virus Clients
  • Test peripherals, such as UPS(s)
  • Perform a full data restore to ensure back-ups are functioning properly
  • Review hard drive space, memory, CPU utilization
  • Review network documentation and make changes as necessary
  • Review routers, firewalls, and switches for failure or problems
  • Optimize server for maximum performance and reliability
  • Review and install operating system updates
  • Test backup and restore data
  • In-depth review of server logs for errors and potential problems
  • Add and remove users

Spam Filtering – Unlimited Users

Thanks to a remote filtering service we offer through [Barracuda], we can stop 97% of all spam and filter 100% of viruses sent via e-mail without requiring you to purchase and maintain expensive in-house hardware or software. Note: an additional fee of $3 per user per month will be charged for users above the initial 10 users.

Emergency Response to Technical Problems

  • Guaranteed 1-Hour

Remote Support & Diagnosis:

  • Unlimited Remote Support
  • No Fees. All Inclusive of Plan

Virus Definition and Security Patch Updates

  • Automatic virus definition updates
  • Automatic desktop patch and bug fix updates
  • Automatic server patch and bug fix updates

Virus Removal and Cleaning

  • Unlimited virus removal and cleaning in the unlikely event of an virus infection.

Monthly Reporting

  • Monthly Executive Summary Report
  • Daily System Status E-mail Update

Virtual System Administrator

  • Client Access to Virtual Systems Administrator

Unlimited Software Upgrades

  • Unlimited Software Upgrades
    • Example: From Office 2000 to Office 2003

Spyware Monitoring and Removal

  • Unlimited Spyware Monitoring
  • Unlimited Spyware Removal

Unlimited User Management

  • Unlimited Adding and Removal of Network User
  • Unlimited Setup of Network Resources for Each newly added User

Gold Pricing

  • Platinum Plan is a Fixed Fee / Device / Month Hassle Free IT Plan. Call Today to Learn more
  • Preferred Client Discount of 25% on standard support rates for:
    • Special projects
    • New additions
    • and out of plan services

Our commitment

Hassle Free Gold Managed IT Services from We offers innovative and essential functions and products for each level of business. Working with or as your IT Department, We focuses on putting you back in control and ensuring technology works for you rather than you working to keep up with technology

Get Started – Try Us without Risk

We tailor technology solutions with your budget and your needs in mind. For a FREE initial consultation contact us